用失效模式和影响分析法规范药品供应链协同服务平台在门诊药房领药中的应用
投稿时间:2018-05-08  修订日期:2018-10-25  点此下载全文
引用本文:陈燕红,王井霞,陶霞,陈万生,邬蓉.用失效模式和影响分析法规范药品供应链协同服务平台在门诊药房领药中的应用[J].药学实践杂志,2019,37(1):86~90
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作者单位E-mail
陈燕红 海军军医大学附属长征医院药材科, 上海 200003  
王井霞 海军军医大学附属长征医院药材科, 上海 200003  
陶霞 海军军医大学附属长征医院药材科, 上海 200003  
陈万生 海军军医大学附属长征医院药材科, 上海 200003  
邬蓉 海军军医大学附属长征医院药材科, 上海 200003 wrkgyl@126.com 
基金项目:临床合理用药监管流程的创新与服务探索(2016-YY-01-09);上海市临床药学重点专科建设项目(2016-40044-002);上海市卫生计生系统重要薄弱学科建设项目(2016ZB0303)
中文摘要:目的 强化门诊药房运用药品供应链协同服务平台领药的规范化管理,确保医院药品供应,合理降低药品库存积压,提升门诊药房领药管理能力。方法 利用失效模式和影响分析(FMEA)法及时发现药品供应链协同服务平台中领药系统潜在的风险,并制定相应改进措施。结果 通过对供应链服务平台领药流程的改进,使领药差错从137次下降为32次,风险降低比率达到76.64%,显著地降低了领药错误的风险。结论 通过FMEA法,前瞻性地发现领药系统的漏洞和隐患,通过不断研究改进措施,切实提高药品供应链协同服务平台的领药功能,使门诊药房领药更加合理与准确。
中文关键词:失效模式和影响分析  门诊药房  供应链协同服务平台
 
Application of FMEA regulated drug supply chain collaborative service platform for drug-receiving in outpatient pharmacy
Abstract:Objective To strengthen the system of drug supply chain collaborative service platform in drug supply, decrease drug inventory backlog, and improve the outpatient pharmacy management capacity in outpatient pharmacy.Methods Failure mode and effects analysis(FMEA) method was used to discover the potential risks in the drug supply chain collaborative service platform and formulate the corresponding improvement measures.Results The number of drug-receiving errors dropped from 137 times to 32 times and the risk reduction rate was 76.64% after improving the procurement process of the supply chain service platform, which significantly reduced the risk of contracting errors.Conclusion FMEA method could help to figure out the loopholes and hidden dangers of the pharmacy system, which made the outpatient pharmacy more reasonable and accurate by constantly improving the measures of the drug supply chain collaborative service platform.
keywords:FMEA  outpatient pharmacy  supply chain collaborative service platform
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